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Back up to: Rip Off Britain

1. Episode 20

   20/20 The team investigate problems viewers have had with insurance.
2. Episode 19

   19/20 The team investigate situations where viewers have ended up out of pocket.
3. Episode 18

   18/20 The team investigate why cold calling remains one of consumers' biggest bugbears.
4. Episode 17

   17/20 The team meet people who have lost a lot of money thanks to someone else's mistake.
5. Episode 16

   16/20 The team meet the people being pursued for debts they never took out.
6. Episode 15

   15/20 Why it is legal for a company that owes you money to close and reopen under a new name.
7. Episode 14

   14/20 The team meet a couple whose possessions disappeared after they hired a shipping company.
8. Episode 13

   13/20 Gloria Hunniford, Angela Rippon and Julia Somerville investigate customer service.
9. Episode 12

   12/20 Angela investigates why homeowners promised cheaper energy have received sky-high bills.
10. Episode 11

    11/20 The team take a look at the banks' approach to victims of fraud.
11. Episode 10

    10/20 A family face losing their home as they have been pursued for somebody else's debt.
12. Episode 9

    9/20 The team investigates why some viewers have been hit with bills they did not expect.
13. Episode 8

    8/20 A look at the pothole problem costing UK drivers billions of pounds every year.
14. Episode 7

    7/20 A woman has been left out of pocket after months of overcharging by her energy supplier.
15. Episode 6

    6/20 How can people be sure that what they are told about a property is true?
16. Episode 5

    5/20 The team investigate a plumbing company, a window installer and a garage.
17. Episode 4

    4/20 A look at the companies that promise to sell your home fast by buying it themselves.
18. Episode 3

    3/20 The team investigate the daily deals websites that promise huge savings.
19. Episode 2

    2/20 The team tackle costly and unexpected problems viewers have had with their homes.
20. Episode 1

    1/20 Angela Rippon tracks down the fraudsters who hacked her email account.