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Angela Rippon, Gloria Hunniford and Julia Somerville look at why it is perfectly legal for a company that owes you money to shut down and reopen under a new name. Plus the seaside residents taking a stand against higher bills from the council, and the talent competition that, months after the final, still hasn't given the kids who won the big prizes they were promised.

There is more from the Rip Off Britain Pop-Up Shop in Liverpool, and the programme goes behind the scenes at an organisation that has never been busier: Citizens' Advice.