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Consumer series with Angela Rippon, Gloria Hunniford and Julia Somerville. As complaints about the big energy companies continue to grow, one woman says her supplier has left her hundreds of pounds out of pocket after months of overcharging.

A resident is battling on behalf of his neighbours to find out why they all seem to pay vastly different amounts for their water.

Plus, a look at an energy provider one customer found surprisingly difficult to leave and an environmentally-friendly way of heating your home that has left some people out in the cold.