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Market research and branding mistakes

A story from Business Nightmares with Evan Davies.Evan Davies describes the role of market research and the need to carry it out accurately before important strategic decisions are made. This is the story of Coke and the decision to change the taste of Coca-Cola following some market research. The clip looks at the importance of market research and the need for it to reflect brand power and the role of the market leader. The competitive position between Pepsi and Coke and their desire to be market leader provide the backdrop to the story.

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8 minutes