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Technology in marketing

E-commerce

This is the buying and selling of goods online. The marketing department can use e-commerce to reach the global market who will be able to shop 24-hours-a-day 7-days-a-week.

Internet advertising

Advertising on the internet is a cost effective way to allow a company to access a wide audience. Internet advertising can target specific by using customer .

E-mail

This can be used to send surveys or marketing materials to customers. This method of marketing is:

  • quick
  • cost effective

Social media

Twitter, Facebook, Instagram and Snapchat can all be used to interact with customers. Products can be advertised at any time and they allow access to a wide range of customers. Social media allows customers to:

  • respond to adverts
  • ask questions to the company

Desktop publishing (DTP)

can be used to create professional looking advertisements to encourage customers to purchase products.

Text alerts

Texts can be used to inform customers of new products, special offers or promotions.

Apps

Apps can be used to give customers easier access to products and services. They can also be used to advertise products, for example 鈥榠n-app鈥 advertising when playing games.

Quick response (QR) codes

When a customer scans a QR code it will take them directly to a company website. They are often shown on promotional advertising billboards and magazines. It enables the customer to access the goods quickly and easily. This could increase sales.

Man scanning a QR code advert in a clothes catalogue
Image caption,
QR codes can be displayed in adverts and take a customer directly to a company's website when they scan the code with their smartphone