News and discussion of consumer affairs
now playing
04/10/2023
Gap Finders: Oliver Montague from Swytch, the electric bike conversion kit
Gap Finders: Oliver Montague from Swytch, the electric bike conversion kit.
Temu Data Sharing, Paying with Cash, HS2 Cancellation
Temu data sharing warning. The rise in cash payments. HS2 cancellation in the north.
Call You & Yours: Private health care
We'd like to know if you've paid for private health care.
Facebook Car Scams; NFT Crash; Pension Withdrawals
Lifting the lid on Facebook Marketplace fake car ads.
Gap Finders: Marjorie Hayward who's combatting loneliness
This week's Gap Finder is Marjorie Hayward the founder of charities that combat loneliness
Supermarket Loyalty Cards, Killer Cows and ADHD Medicine Shortages
Are supermarkets using loyalty card discounts to hide price rises?
Call You & Yours: How are you going to pay your energy bills this winter?
Scam a Scammer; Affordable Art; Scrappage Scheme
The woman who played the scammers at their own game.
Gap Finders - Mariella Satow from Sign Up Captions
Meet the uni student who brought sign language to Disney + and Netflix for the first time.
Scam Season: Heat Pumps and Travel Insurance
In our series on scams this week we examine what's known as The Spell.
Call You and Yours: Have you ever been put under the spell of someone trying to scam you?
Scam Season, Smart Meters and Customer Service
We find out what it takes to break the psychological spell scammers cast on their victims.
Under the Spell
Under the spell of criminals. How a couple lied to banks trying to protect them from fraud
First-time Buyers, Safe Hands Investigation and Garden 'Pub-sheds'
As first-time buyer woes mount up, is home owning just for elites?
Call You and Yours - Christmas Spending
Call You and Yours - covering the cost of Christmas?
Ticket Office U-turns, Estate Agents, and Electric Cars
What does the U-turn on the planned closure of rail ticket offices mean for passengers?
Gap Finders - Layla Sargent from The Seam
Winifred Robinson hears from Layla Sargent, founder of The Seam, an online repair service.
Student landlords; NS& I woes; Holiday trends
The race to find student digs as more landlords sell up because of high mortgage rates.
Call You and Yours: NHS Waiting Lists
How are NHS waiting lists affecting you and your family?
Stolen House, Banking Hubs and Coffee
What's happened to the banking hubs planned to plug the gap left by bank branch closures
Gap Finders: Ed Perry and Rosie Brown from COOK
Today's Gap Finders are Ed Perry and Rosie Brown from COOK.
Shop workers, M&S, Drip pricing
A charity representing shop workers say half of staff feel unsafe. We find out why.
Call You and Yours: Private Parking Firms
On today's phone-in we're asking what's your experience of private parking firms?
Stealing Fuel, Advent Calendars, Black Friday Tactics
Why independent stores are banking on Advent calendars this Christmas.
Gap Finders: Kate Stewart
Today's Gap Finder is Kate Stewart, an entrepreneur from Liverpool.
Full Fibre Broadband, Standing Charges and Stolen Houses
We find out why getting the fastest broadband can be an excruciatingly slow process.
Call You and Yours: Black Friday
Is it worth shopping in the Black Friday Sales?
High Street Struggles, Giving Tuesday and Meat Substitutes
Sales have dived at the world's largest meat-substitute makers, has fake meat had its day?
Gap Finders: Sach Kukadia from luxury jewellery brand 7879
Today's Gap Finders is Sach Kukadia from luxury jewellery brand 7879.
Leasehold Reform, Luxury Brands and Parcel Deliveries
Michael Gove is reforming leasehold. Will it be enough?