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The average household now faces around £65,000 in debt - and with April’s bill hikes rising higher than expected, up more than £100 for most households, the strain is mounting. More than a quarter of those struggling say they feel hounded by repayment demands, with some receiving at least 16 calls a month. Consumer journalist Rebecca Wilcox explains that while creditors have the right to contact you, there are strict rules - relentless calls, threats, or pressure to pay more than you can afford are red flags and could amount to criminal harassment. She breaks down how to take back control - tracking every call, setting firm boundaries, and knowing where to access free, expert debt advice.

To watch this in full, go to iPlayer and search for Morning Live from 26/02/25.