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Elaborate scams are exposed in today's edition of the programme that fights to get viewers' problems resolved. Gloria Hunniford, Angela Rippon and Julia Somerville investigate why consumers feel they've been ripped off or had a raw deal, meeting a woman who fell foul of an all too plausible con to get her bank details, exposing the companies taking advantage of a simple way to make payments, and looking into the 'guaranteed' cash prizes that somehow never deliver.