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Episode 5

Consumer show. The team want answers from a company taking hundreds of pounds for flight tickets they haven't supplied, and meet a woman who's ended up losing her identity.

Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or treated unfairly. The team want answers from a company taking hundreds of pounds for flight tickets they haven't supplied, and meet a woman who's ended up losing her identity thanks to a mix-up over her name that's been impossible to put right. Plus, how being bed-bound in hospital may not be enough for your insurance company to believe you're unfit to work, and more problems solved at the Rip Off Britain pop-up shop.

27 minutes

Credits

Role Contributor
Presenter Gloria Hunniford
Presenter Angela Rippon
Presenter Julia Somerville
Series Producer Lucy McLennan
Executive Producer Rob Unsworth

Broadcast