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On the surface, rent-collector Pancks seems like a pretty heartless individual - indifferent to the plight of the poverty-stricken residents of Bleeding Heart Yard. Behind the scenes however, he is being driven by his rapacious employer, Mr Casby, to squeeze the residents for all they are worth. In his private time, Pancks is also a private detective of sorts. He is brilliant at moling out information and piecing together evidence.

Eddie Marsan was brought up in Bethnal Green, London, and initially worked as a printer before beginning his acting career. He's gone on to appear in feature films Vera Drake, Gangs of New York, Miami Vice and Hancock.