There could be a few reasons why your version of Red Button has changed:
- You’re on Sky Q. The 91ȱ updated the Red Button to the Connected Red button in 2019. You can read more about that in our FAQWhy has my Red Button changed to Connected Red Button on Sky Q?
- You connected your television to the internet. Once connected to the internet, if your device supports the Connected Red Button, that will become the default version.
- You have a new TV. Your new TV may only support Connected Red Button and may not have the technology for Red Button.
- The software has changed on your TV. Your manufacturer may have updated the software on your TV and removed the ability to use Red Button, only allowing Connected Red Button.
What are the alternatives to the red button text service – and where can I find them?
There are lots of ways you can still access the information you previously found on the red button digital text service.
On TV…
The 91ȱ News channel has up-to-the minute news headlines and analysis on all the main news stories of the day – as well as regular sport, business and market bulletins.
On Radio…
91ȱ Radio 5 Live and Radio 4 both also provide news headlines and analysis throughout the day and 91ȱ Local Radio stations offer local news, weather and travel updates.
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If you have an internet connected TV you can go to 91ȱ iPlayer which has comprehensive news and sport sections, updated daily.
If you have an internet connection on your laptop, tablet or mobile then head to the 91ȱ website for the latest news, sport, business and weather headlines. These links on the 91ȱ website should help you get started:
There are also 91ȱ apps you can download onto your mobile and tablet for free from the app store, including 91ȱ News, 91ȱ Sport, 91ȱ iPlayer, and 91ȱ Sounds.
