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Will AI replace call centre workers?

It’s the ongoing question about AI – will it replace jobs or create new ones? We look at the argument from the point of view of call centre workers in the Philippines.

It’s the ongoing question about AI – will it replace jobs or create new ones? We look at the argument from the point of view of call centre workers in the Philippines. Also on the programme, how Google Maps is tracking the changes in the built environment around the world. Plus – the small European city home to some of the most important music tech in the world.

Get in touch with Tech Life by emailing techlife@bbc.co.uk or sending us a Whatsapp on +44 330 1230 320.

Presenter: Chris Vallance
Producers: Tom Quinn and Imran Rahman-Jones
Editor: Monica Soriano

(Image: An animation of a robot wearing a headset and microphone. Credit: Getty Images)

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26 minutes

Last on

Sun 29 Sep 2024 11:32GMT
91Èȱ¬ World Service South Asia & East Asia only

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  • Tue 24 Sep 2024 19:32GMT
    91Èȱ¬ World Service
  • Wed 25 Sep 2024 04:32GMT
    91Èȱ¬ World Service Australasia, Americas and the Caribbean, South Asia & East Asia only
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    91Èȱ¬ World Service
  • Sun 29 Sep 2024 11:32GMT
    91Èȱ¬ World Service South Asia & East Asia only

Get in touch with Tech Life

Get in touch with Tech Life

Email us at techlife@bbc.co.uk or contact us via WhatsApp on +443301230320

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