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"You've got to take control"
Call handler Amy deals with an abusive caller and it takes its toll.
Duration:
This clip is from
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Remembering the old days
Duration: 02:13
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Trailer: Ambulance (series 13)
Duration: 00:13
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A hoax caller—Series 13, Hoax Caller
Duration: 01:35
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"Are you married?"—Series 13, No Room at A&E
Duration: 01:34
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Fire—Series 13, No Room at A&E
Duration: 01:52
