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55 Station Manager Wolfenden, Watch Managers Furnell and Leaver, Firefighters Bell and Juggins

A miscommunication means firefighters don鈥檛 act on 999 information for an hour

Station Manager Peter Wolfenden tells the inquiry a miscommunication between senior officers meant information from 999 calls about residents in the tower wasn鈥檛 acted on for an hour.

Plus, Watch Manager Matthew Leaver tells the inquiry soon after he arrived he realised firefighters didn鈥檛 have the tools to put out the fire that night.

Producers Kate Lamble and Elisabeth Mahy
Researcher Oliver Jones

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36 minutes

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