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38 Firefighters Hippel and Bettinson, and Crew Manager Stern

Two firefighters describe their attempt to rescue a man on the 16th floor

Firefighter Richard Hippel and Crew Manager Jamal Stern recall their attempt to rescue a bedridden man on the 16th floor.

Plus, firefighter Harry Bettinson explains how he stayed with a family trapped on the ninth floor before bringing them to safety.

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26 minutes

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