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In the last few months, tens of thousands of migrants and refugees have attempted to cross the Mediterranean sea to Italy, one of the main gateways to Europe. It's a dangerous trip and many are stranded at sea. But there is someone they can call - Nawal Soufi, a human rights activist from Sicily - who's become a main point of contact, and whose phone is always on. She helps direct coastguards their way. Our reporter Daniel Adamson has been to meet Nawal in Catania. Photo: Daniel Adamson.