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Full Fibre Broadband, Standing Charges and Stolen Houses

We hear from those who've struggled to get full fibre broadband despite being told they can get it by BT. Plus a big update on our investigation into stolen houses.

Telecoms regulator, Ofcom says just over half of us can now enjoy full fibre broadband. But some BT customers who've been told they can get it have been left in tears without a basic phone service. We find out why and what you can do before you sign a contract.

No matter how many things you switch off or how much you turn down the thermostat, there's a part of your energy bill that never comes down – the standing charges. Martin Lewis says they've ballooned by 60% since 2021. Now, Ofgem is starting a consultation on their future and whether they should be binned for good. We get up to speed with you everything you need to know.

Finally, our investigation in to stolen houses takes a very unexpected turn. It’s one of our stories that's gripped millions of readers online. Shari Vahl returns to the studio with an exclusive and jaw dropping update you won't want to miss.

Presenter: Winifred Robinson
Producer: Julian Paszkiewicz

Available now

53 minutes

Last on

Mon 20 Nov 2023 12:04

Broadcast

  • Mon 20 Nov 2023 12:04

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