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Angela Rippon, Gloria Hunniford and Julia Somerville return with a week of live cost of living specials. Today, the team meets one woman who was over-billed more than £6,000 by her energy supplier and is struggling to get it back. Also on the programme, pricier pets – how you can conquer recent increases in pet ownership, including vet bills, pet food and pet insurance. And some of the nation’s leading consumer experts solve more of your problems in the advice clinic.