Stolen Cheques; Sad Beige; Amazon Dog Food
Investigation into missing cheques sent by insurance companies in compensation cases
Shari Vahl investigates missing cheques sent by insurance companies in compensation cases. She hears from one person whose compensation - in the form of a cheque sent in the post - for almost twenty thousand pounds after he was knocked off his bike never arrived, but was cashed by someone else. Shari discovers its just one of many cheques stolen in this way and asks whether the system of sending money by cheque in these kinds of cases really needs a rethink.
Beige, grey and neutral baby and children's clothes are huge right now. That's led American comedian and writer Hayley DeRoche to start a TikTok account called That Sad Beige Lady, in which she pokes fun at the trend, with 250 followers and 12 million likes amassed so far. Winifred Robinson talks to Hayley DeRoche and Dayna Isom Johnson, Trend Expert at Etsy, who says there's no sign of the trend waning any time soon.
We hear from a man who ordered an iPhone from Amazon but was sent dog food. After You and Yours got involved he has been offered a refund but initially was refused. What are you consumer rights when something like this happens and is smart phone theft big business. Winifred Robinson talks to technology journalist and consumer champion David McClelland.
PRESENTER: WINIFRED ROBINSON
PRODUCER: CATHERINE EARLAM