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Series following paramedics from the Scottish Ambulance Service as they respond to 999 calls across the country.

In Edinburgh, paramedics from the Special Operations and Response Team attend a woman who has sustained an injury near the summit of Arthur鈥檚 Seat, a rugged hill in the centre of Edinburgh. Although the injury is not serious, transporting the patient from such a difficult location is a challenge: the team needs specialist four-wheel drive equipment to complete the journey and get the patient to hospital.

In Melrose, Lee and Nadine are called to sheltered accommodation where an older man has suffered a nasty fall. He is immobile on the floor and in pain. In order to safely move him into the ambulance, the crew must use a special air cushion. And in the control centre in South Queensferry, dispatcher Kareena needs to mobilise resources to attend to a patient who is having trouble breathing.