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Gloria Hunniford, Angela Rippon and Julia Somerville take on the companies you鈥檙e telling us have left you out of pocket and out of patience. Today, the job scam that led one job hunter to turn detective and catch his scammers red-handed. If you have been the victim of fraud, just how easy is it to get through to your bank? We hear the devastating consequences for some who say they just couldn鈥檛 get hold of someone on the phone quick enough.

With live consumer advice, why not get in touch with your questions: RipOffBritain@bbc.co.uk