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Gloria Hunniford, Julia Somerville and Angela Rippon hear how dozens of drivers have lost thousands of pounds to a company that sold their car for them but didn鈥檛 pass on a penny of the cash. With more of us than ever before using social media to shop, the team investigates the online retailers whose slick-looking profiles hide decidedly shabby service. And there鈥檚 more essential consumer advice in the popup advice clinic, where our experts help a man who ended up thousands of pounds under-insured after using a price comparison site.