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Ben Fogle and Kate Humble meet the diva of the park – Inny the giant otter. Everyone has fallen in love with this new arrival but, boy, does she take some handling. She is a lady who is used to getting her own way. So how can keepers hope to bring her to heel for her own safety – especially as she is about to be reunited with her old mate Gordito? If she won’t play ball, will it be vicious claws and teeth when the two old lovers come face to face with each other again rather than the love story keepers are hoping for?

Saying hello to Inny means also saying a sad goodbye to some of the most entertaining characters of the park. Longleat’s Penguin Island is no more. Avian malaria decimated the Humboldt colony. Only a few birds survived and have gone to other collections. Kate catches up with keepers Georgia and Lucy to reminisce about some of their favourite penguins and their unforgettable antics. And Jean Johansson discovers why koalas can sometimes hamper Australian detectives.