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Live episodes of the consumer series, featuring a look at the lack of consumer choice around water suppliers, as customers reveal disastrous experiences.

In this episode, the team asks if it is time we had more choice on who supplies our water, as customers reveal disastrous experiences with the suppliers they are currently stuck with.

Also, Esther Rantzen is in the studio railing against sky-high charges for calls to directory enquiries.

Plus, the company whose boiler cover has prompted more complaints than any other - with viewers finding so many exclusions in the policy, it is hard to know what's actually covered.

44 minutes

Credits

Role Contributor
Presenter Gloria Hunniford
Presenter Angela Rippon
Presenter Julia Somerville
Interviewed Guest Esther Rantzen
Executive Producer Rob Unsworth
Series Producer Chris Walker

Broadcast