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Episode 5

X-Ray investigates a roofer who's left several customers in the lurch and meets a Carmarthenshire family who can't understand why their broadband line caught fire.

Rachel Treadaway Williams meets customers who say they've been let down and left out of pocket by a Llanelli based roofer. Lucy's in Carmarthenshire, trying to solve the mystery of the broadband connection which burst into flames. And Omar Hamdi explores the minefield of recycling - what should you put in your bins and what happens when you get it wrong?

30 minutes

Last on

Mon 31 Oct 2016 19:30

Roofing Woes

Roofing Woes

Repairing or replacing a roof can cost thousands of pounds, so choosing the right person for the job can make all the difference.

Rachel Treadaway Williams met a number of X-Ray viewers left high and dry by one Welsh roofer.  Nick Davies paid £43,000 for renovations on his bungalow in Swansea.  When work suddenly stopped, Nick was left with parts of the roof that weren’t even attached to his property, while other sections had to be hastily stuck down with duct tape to stop them blowing away.

In Ammanford first time buyer Rose Williams paid £1,500 for new guttering on her house.  But again, work unexpectedly came to a halt and the roofer never returned with those materials, leaving the house without guttering for weeks and exposed to heavy rain. 

Broadband Fire

Broadband Fire

Mike Melly and his family in Carmarthenshire have been experiencing patchy broadband and landline phone service for a whole year and now have no working landline and no broadband service at all.  Despite dozens of engineers visiting the property, to check the line and network, no one could see what was causing the problem.

Having bad broadband and patchy phone service was bad enough, but then things took an unexpected and scary turn for the worse in July when Mike and his family’s home came under serious risk from fire, seemingly coming from the telephone line.

Lucy Owen set out to investigate the mystery.

Recycling

Recycling

Wales is leading the way with recycling – it is the fourth best country in Europe and the latest targets set by the Welsh government have been met by all but three of Wales’ 22 councils.

Those that failed – Torfaen, Newport and Blaenau Gwent - could now face large fines for the first time as the environment minister Lesley Griffiths gets tough with councils not doing enough to encourage recycling. Omar Hamdi joined a roadside collection team in Torfaen to find out more about how residents in that area recycle. He also visited a recycling sorting centre in Rhondda Cynon Taf. Those two authorities do things quite differently, so if you’re in any doubt about your own waste collections and what you can and can’t recycle check with your local council.

Credits

Role Contributor
Presenter Lucy Owen
Presenter Omar Hamdi
Reporter Rachel Treadaway-Williams
Series Producer Joanne Dunscombe

Broadcast