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This week we heard that Surrey police failed to act when the mother of a 14 year old boy raised concerns with them about a man who later murdered her son. An investigation into the case blamed a lack of training.

On Call You & Yours, we want to hear your experience of the police. We know they can't investigate every crime reported to them, but when you needed them, did they listen to you? Did they take action? Perhaps you were robbed of your mobile phone on the street, or reported a motorist for driving too fast. Perhaps you were threatened by a tradesman or witnessed a violent crime. However serious or trivial the crime or problem you reported, we are keen to hear your experience. What happened when you called the police? Did they respond how you expected? How good was the service you got?

Perhaps you are a police officer, who needs to make judgements on which crimes to investigate. With limited staff, the police need to ration their time and decide where to focus their efforts. How do you make these judgements? When is it ok to not investigate a crime?

Producer: Jonathan Hallewell
Presenter: Winifred Robinson.