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RBS Group, which includes Natwest, says that from the scams its customers have reported, 70% of victims see NO recovery of ANY funds at the end of an investigation. From January to September this year almost 5000 of its customers have fallen victim to various scams - coming to a total of more than 拢25 million. The bank says that the average cost of falling for a scam has gone up by 40% since last year, to more than 拢13,000:.