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Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have said they simply can't resolve, including the mysteriously flooded garden that now threatens a family's entire house.

Also, why hundreds of thousands of homes are locked into a heating system they can't leave, the residents battling for normal access to their own road, and why one man believes the problem with his iconic car may be more than a one-off.

Plus, more advice from the experts at the Rip Off Britain Pop-up Shop.