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Presenter Luke Doonan joins housing fraud investigators out on the streets as they crack down on social housing tenancy cheats, reclaim properties, and give them to families in desperate need of a home.

In this episode, housing officers are pounding the streets, knocking on doors, making sure that lawful tenants are actually living where they should be. And Luke is moved to tears when Southend housing investigators make a shocking discovery as they attempt to find out why there's no one living in one of their council flats.