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Tesco have announced annual losses of 拢6.4bn - the largest in its history.

Chief Executive Dave Lewis says the company needs to ''think'' about putting customers at the heart of everything it does.

Nicky Campbell asks: Have the big four supermarkets taken your loyalty for granted?

1 hour

Last on

Wed 22 Apr 2015 09:00

Broadcast

  • Wed 22 Apr 2015 09:00