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Episode 12

Episode 12 of 20

Consumer series. The team investigate situations where viewers claim they have been treated unfairly or fallen foul of rules they did not even know were in place.

Gloria Hunniford, Angela Rippon and Julia Somerville investigate situations where viewers claim they have been treated unfairly - or fallen foul of rules they didn't even know were in place.

Among the cases they'll be getting to the bottom of: how adding an extension to your home could result in you being charged a second council tax and why a mislaid spare key scuppered the insurance claim of a woman whose car was stolen.

Plus the locals angry about the effect rail improvements have had on their daily lives and businesses, and the councils catching out drivers by introducing new limits on bus lanes - are they always getting it right?

45 minutes

鈥淩ip Off Britain: Live鈥 is coming

We鈥檒l be doing a week of LIVE 鈥淩ip Off Britain鈥 programmes from the 91热爆鈥檚 New Broadcasting House in London in the autumn, and would love you to be involved.

Perhaps you鈥檝e a story you鈥檇 like us to investigate on the series, or a question you鈥檇 like our experts to answer.

Our team of experts will be solving problems and giving advice at one of our Pop up shops every morning during the week of live programmes.

Maybe you鈥檝e been helped by a story you鈥檝e seen on the programme in the past, or you have a problem you鈥檇 like the team to tackle as part of the live show.

Whatever your story or experience, you can contact the team at ripoffbritainlive@bbc.co.uk

Don't forget to download Rip Off Britain's Guide to Getting a Good Deal

You can download Rip Off Britain's Guide to Getting a Good Deal .

Credits

Role Contributor
Presenter Gloria Hunniford
Presenter Angela Rippon
Presenter Julia Somerville
Series Producer Chris Walker
Executive Producer Rob Unsworth
Executive Producer Carla-Maria Lawson

Broadcast