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The team meet people who've ended up thousands of pounds out of pocket after being let down by the companies or individuals they've done business with.

Among the stories, a costly scam targeting users of one of the country's best-known websites is revealed, and the team unpick the extraordinary case of a woman owed a small fortune in unpaid rent - and the astonishing reason why the letting agent really should have been able to tell her what was going on. Plus, a loophole that means the best way of checking if a second-hand car has been clocked isn't always reliable, and why hundreds of students have ended up with no qualification after shelling-out for the course.

Also, lots more money-saving hints and advice, and more problems tackled at the Rip Off Britain Pop-Up shop.