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Flight delays

Consumer news. Winifred Robinson asks if airlines are using 'extraordinary circumstances' to avoid paying compensation to passengers for flight delays.

Compensation for flight delays. Are the airlines are playing fair by using 'extraordinary circumstances' to avoid paying compensation to people who have been stuck at airports or missed flights? The extraordinary story of a woman who less than an hour after answering her phone to a criminal, walked into her local bank branch, took our three thousand pounds and handed it over to someone she'd never met before. Plus, are the energy companies are doing all they can to hand back credit people have on their accounts?

Available now

56 minutes

Last on

Wed 14 May 2014 12:00

Chapters

  • Extraordinary Circumstances

    Are airlines using extraordinary circumstances to avoid compensating for delayed flights?

    Duration: 16:10

  • Debt Denial

    A growing number of people are in 'debt denial' over mortgages

    Duration: 04:54

  • Green Deal Communities Intiative

    How you could benefit from an interest free loan to improve your home

    Duration: 08:48

  • Commonwealth Games

    Ticket sales for the Commonwealth Games in Glasgow this summer are suspended

    Duration: 02:54

  • Luxury hotels for dogs

    The hotels opening their doors to a new breed of clientele

    Duration: 08:05

  • Courier fraud

    The tale of how one woman fell victim to an elaborate fraud

    Duration: 08:39

Broadcasts

  • Wed 14 May 2014 12:00
  • Wed 14 May 2014 12:04

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