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Online car fraud, the joy of potholes, conquering coal

Consumer news. Peter White hears from two people duped into paying for cars that never existed in scams that cost the UK 拢18 million a year. Plus how potholes are a mixed blessing.

We hear from 2 people who were duped into paying thousands of pounds for cars that never existed - as part of an online fraud that costs the UK 拢18 million a year.

Staying with motoring, our reporter Bob Walker finds out how potholes can be a mixed blessing.

We try to find out what happens to customer services feedback forms after you have filled them in.

We talk to the firm behind plans to mine coal seams under the North Sea and are self-development books really worth the paper they are written on.

Available now

56 minutes

Last on

Fri 11 Apr 2014 12:00

Chapters

  • Used Car Fraud

    Crooks selling cars they don't own cost UK victims almost 拢18m last year.

    Duration: 08:53

  • Gatwick

    MPs say problems at Gatwick last Christmas should be "a wake-up call".

    Duration: 03:56

  • Potholes

    How holes in the road can be a blessing for some.

    Duration: 07:48

  • Customer Feedback

    What does happen when you fill in a feedback form?

    Duration: 04:17

  • Self-development books

    Can a book tell you how to be bigger, better and more effective?

    Duration: 04:48

  • Energy Efficiency

    We meet the latest volunteer for the You and Yours energy efficiency experiment.

    Duration: 04:32

  • Overdrafts

    People with overdrafts are potentially paying too much for their borrowing.

    Duration: 04:25

  • North Sea Coal

    Is mining coal seams under the North Sea the new hope for the British coal industry?

    Duration: 07:28

Broadcasts

  • Fri 11 Apr 2014 12:00
  • Fri 11 Apr 2014 12:04

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