Who's the Boss?
What is the role of a business leader - to tell staff what to do, or allow them to decide for themselves? Upside-down management is discussed by company bosses and Evan Davis.
What is the role of a business leader? To tell staff what to do or allow them to decide for themselves? One theory about management is that it should turn itself upside-down and permit those closest to the customer to dictate all sorts of business decisions including pricing, marketing and how to deal with complaints. Discussing these issues with Evan Davis are:
John Timpson, Chairman Timpson Group
Nikki King, CEO Isuzu Truck UK
Sir Gerry Robinson, Chairman Moto Hospitality
Producer : Rosamund Jones.
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Evan Davis
![Evan Davis](https://ichef.bbci.co.uk/images/ic/160x90/p01k8517.jpg)
John Timpson
![John Timpson](https://ichef.bbci.co.uk/images/ic/160x90/p01k85bl.jpg)
Nikki King
![Nikki King](https://ichef.bbci.co.uk/images/ic/160x90/p01k8581.jpg)
Sir Gerry Robinson
![Sir Gerry Robinson](https://ichef.bbci.co.uk/images/ic/160x90/p01k85hs.jpg)
Broadcasts
- Thu 24 Oct 2013 20:3091热爆 Radio 4
- Sat 26 Oct 2013 17:3091热爆 Radio 4
Podcast
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The Bottom Line
The definitive business podcast from the 91热爆. Hosted by Evan Davis.