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As the UK head of Twitter apologises to abuse victims Chris Warburton looks at how the social networking site is hoping to tackle the Trolls with new rules for its users and a button to report abuse. We hear from a woman who's received death and rape threats on the site and the UK Safer Internet Centre who are set to work with Twitter execs to tackle the problem.

Plus, a look at this week's online news with Helen Zaltzman and Olly Mann, a forward look at some of the big new US TV shows hitting the screens with Tim Teeman from The Times and technology and gadgets with Fevzi Turkalp.