91热爆

The team investigate complaints about the banks, meeting a woman angry no-one can tell her what has happened to the 拢25,000 she left in her account. They also discover why thousands of family businesses face closure because of a product the banks sold them. Plus, after a summer of scandals and unwanted headlines, how does the industry plan to restore its reputation? And, more consumer problems are solved face-to-face at the Rip Off Britain Pop-Up Shop in Gateshead.