Episode 12
Gloria Hunniford, Angela Rippon and Julia Somerville look into the companies dealing with mis-sold PPI payments, and reveal how a company was taped lying to prospective customers.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate why consumers feel they've been ripped off or had a raw deal, looking into the companies who say they can reclaim mis-sold PPI payments - and how you can do the whole process yourself. Plus a company is caught out on tape lying to prospective customers, a scam using mobile phone apps to secretly steal your money is exposed, and the team explore why TV ads from some of Britain's biggest names have been branded misleading - and banned from being shown again.
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Information and Advice from Today's Episode
PPI - How to Make a Claim Yourself
The mis-selling of Payment Protection Insurance (PPI) has become headline news in the last few years with millions of pounds being refunded to consumers from across the UK.
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And as a result, what seems like no end of companies have sprung up offering to help you claim back money that you should never have paid in the first place.
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In 2011 the Financial Ombudsman Service revealed that 80% of PPI claims were submitted by Claims Management Companies (CMC).听 BUT you can apply for a PPI refund yourselves, without paying any fees. And with many CMCs taking up to 30% of your refund it is worth doing it yourself.
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Which? has made the process of reclaiming mis-sold PPI听 quick and easy by developing an that you can send to your bank or credit card provider.听 For more details visitComplaining about a Claims Management Company
From 2013 consumers who have lost money through Claims Management Companies, will be able to take their case to the Legal Ombudsman.
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The Ombudsman has the legal power to ensure consumers can get compensation where appropriate.
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听For more information听visit the听Credits
| Role | Contributor |
|---|---|
| Presenter | Julia Somerville |
| Presenter | Julia Somerville |
| Presenter | Gloria Hunniford |
| Presenter | Gloria Hunniford |
| Presenter | Angela Rippon |
| Presenter | Angela Rippon |
| Producer | Lucy McLennan |
| Producer | Lucy McLennan |
| Executive Producer | Rob Unsworth |
| Executive Producer | Rob Unsworth |