91热爆

The Board of 91热爆 Pension Trust Ltd (the Board) has established an Internal Disputes Resolution Committee for the purpose of determining Stage 2 disputes under the published Internal Disputes Resolution Procedure (IDRP) of the 91热爆 Pension Scheme (the Scheme).

Responsibilities

The principal responsibilities of the Committee are to:

• determine disputes at Stage 2 of the IDRP and direct any remedial action; and
• have due regard to precedent as advised by the Pensions Executive and Staff and/or the Scheme solicitor.

Authorities and Restrictions

• In pursuit of its responsibilities, the Committee is authorised to settle disputes on behalf of the Board.
• The Committee can seek advice from the Scheme solicitor and such other professional advisers as it thinks necessary to resolve a dispute fairly, and incur expenditure on such advice within the budgetary limits set by the Board.

Composition

• The Committee comprises three Trustee directors nominated according to availability, by the Secretary of  91热爆 Pension Trust Ltd  (the Secretary). At least one is a 91热爆 Trustee director and at least one is a Member Trustee director or the Pensioner Trustee director.
• At the time of nomination the Secretary invites one of the Trustee directors to be Chair of the Committee for the time being.
• The Secretary of 91热爆 Pension Trust Ltd is the secretary, unless the Chair of the Committee determines otherwise.

Meetings

• Frequency: The Committee meets  as necessary  to  ensure  that disputes at Stage 2 of the IDRP are resolved within the timescale published in the IDRP.
• Format: Meetings may be conducted in person, over the telephone or via a video link, as decided by the Secretary.
• Quorum: All three Committee members must be present. Trustee directors unable to attend in person may join a meeting by telephone or video link and be counted as present.
• Decisions: The Committee can only reach decisions by consensus. If there is no consensus the dispute must be referred to the Board for resolution.
• Papers: Papers are distributed to Committee members at least one week in advance of any meeting (unless a shorter period is agreed by the Chair).
• Minutes: The outcome is agreed at the meeting. The Secretary is responsible for communicating the outcome to the complainant and issuing the minutes to the Committee members for approval. Approved minutes are signed by the Chair and kept as a permanent record.

Reporting

• The following are reported quarterly to the Finance and General Purposes Committee: the outcome of disputes determined at Stage 1, the outcome of Stage 2 disputes considered by the Committee, precedents set and progress with disputes that have been referred to outside agencies.
• After each Internal Disputes Resolution Committee meeting, the Secretary reports the outcome to the next Board meeting.
• The Secretary presents an annual report to the Board covering but not restricted to:
• effectiveness of the IDRP; and
• the Committee's performance and any changes recommended to the terms of reference or the IDRP.