91Èȱ¬

Freelance Payment Portal: Agent Guide - Update Personal Information

Select ‘Personal Information’ tile to view the information we have on record. This cannot be updated on the portal. Select the contact HR button to request to have these updated.

91Èȱ¬ Address

To update the Freelancer’s home address select the 91Èȱ¬ Address tile.

Screenshot of 91Èȱ¬ address button

Search or select the freelancer.

Screenshot of the Select person screen

Enter the information in the required fields marked with *.

Screenshot of Address field

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Emergency Contact

To update your emergency contact information select the Emergency Contact tile.

Enter the information in the required fields.

Screenshot of Emergency button

Search or select the freelancer.

Screenshot of the Select person screen

Enter the information in the required fields.

Screenshot of Emergency details screen

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Next of Kin Details

To update your Next of Kin details select the Next of Kin tile.

Screenshot of Next of kin details button

Search or select the freelancer.

Screenshot of the Select person screen

Enter the information in the required fields.

Screenshot of the Next of kin and contact details screen with multiple fields to complete

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Bank Details (Main Account)

The first time you log onto the freelance payment you will be required to enter your bank details. If you need to change your bank details these will need to be changed before you claim any future payments.

To update your bank details select the Bank Details (Main Account) tile.

Screenshot of the Bank details (main account) button

Enter the information in the required fields. If you do not have a building society account please leave the Building Society roll number field blank. The following fields cannot be updated:

  • Bank Name
  • Payment Currency

These details will update automatically based on the sort code that is entered.

Screenshot of the Freelancers main bank details page with payee, sort code and account number fields

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Bank Details (Expenses Account)

You only need to enter the bank details for expenses, if you require your expenses to go into a different account than your main one (above).

To update your bank details select the Bank Details (Expenses Account) tile.

Bank details (expenses account) button

Enter the information in the required fields.

Screenshot of the Freelancers expenses bank details screen with payee, sort code and account number fields

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

VAT Number

If you are VAT registered and wish to claim VAT you must enter your VAT registration number.

Select the VAT Number tile and search or select the freelancer.

Screenshot of Vat number button and select person popup

Enter the UK VAT registration number in the format GBXXXXXXXXX.

Screenshot of VAT registration number entry field

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Service Company Details

If you are operating through a limited company you will need to enter your service company address details.

To update Service Company details select the Service Company Details tile and enter the information in the required fields.

Screenshot of the Service company details button

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Remove Service Company Number

Select the Service Company Number tile.

Remove the number from the Service Company Number field.

Screenshot of Service company details button and Service company number entry field

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Demographic Information

Select the Demographic Information tile.

Screenshot of the Demographic information screen

Complete the required fields in the Ethnicity/Race section.

Screenshot of the Ethnicity/Race screen with single dropdown menu

Complete the required fields in the Disability section.

Screenshot of the Disability screen with several questions

Complete the required fields in the Sexual Orientation and Gender section.

Screenshot of the Sexual orientation and Gender screen

 Complete the required fields in the Religion or Belief section.

Screenshot of the Religion or belief screen

Complete the required fields in the Socio Economic section.

Screenshot of Socio Economic screen asking questions about background

Only Freelancers based in Northern Ireland will need to complete the For freelancers in Northern Ireland section.

For freelancers in Northern Ireland only

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