Fixing the Have Your Say fault (2)
Post categories: 91Èȱ¬ News
| 12:34 UK time, Friday, 8 May 2009
Since the problems with Have Your Say first arose last week, we have been doing everything we can to identity the causes and bring the service back online. Sadly, despite these efforts we are not yet in a position to say with certainty what caused the downtime. As such, we have now decided that the priority is to bring Have Your Say back online as quickly as we can, even if this means offering a slightly reduced service.
So that is what we are doing. We are publishing a new debate and you should be able to contribute to it via the usual Have Your Say index. However, though you will be able to log in as normal, we can't yet provide you with access to old debates or old comments. We are, however, continuing to investigate the issues that are preventing us from making this archive content available.
As we are effectively running a backup service, we're going to build up a full list of new debates gradually. It's possible that there will be some downtime in the future, but we are doing our best to make sure that this doesn't happen; we will provide updates on this blog if it does.
Comment on this post on the News Editors' blog.
Matthew Eltringham is the assistant editor of Interactivity
