About the 91热爆 as an organisation
This section has our annual tracking reports on the 91热爆's Public Purposes, including reports about the 91热爆鈥檚 performance in each of the Nations of the UK.
You can also find work on media literacy, as well as research conducted for strategic projects such as the 91热爆鈥檚 2010 Strategy Review, the government鈥檚 Digital Britain consultation.
Purpose Remit Survey reports
Audience research – 91热爆 television and 'distinctiveness'
One of the Trust’s four strategic objectives for the 91热爆 is to increase the distinctiveness and quality of its output.
We have set that objective partly because of a research finding that shows audiences think the 91热爆 has been underperforming on its delivery of ‘fresh and new ideas’.
This finding has remained consistent, year-on-year, even as, in the Trust’s judgement the 91热爆 has made some of its major television services (in particular 91热爆 Two) more distinctive and as the audience scores for individual programmes – both for quality and for ‘fresh and new’ – have gradually increased.
Given that apparent contradiction, we wanted to enhance our understanding of audience’s perception and expectations of distinctiveness on the 91热爆 and update our understanding of what is driving the perceived gap and what might be necessary to address this.
We commissioned Blinc to conduct a piece of qualitative research and they used a range of different discussion formats, including audience labs, groups of friends and families in their homes. The full findings and methodology are available here.
This research has shown us that there are some limitations with an approach that scores the 91热爆 as an institution on a single survey question about ‘fresh and new ideas’. While this is an important measure of public perceptions of the 91热爆 as a whole, we have concluded that we should also look for a wider range of different ways to assess how far the audience think the 91热爆 provides a distinctive service.
We will now assess how best to do this using not just our annual survey but also the other information that the 91热爆 gathers about how people rate its programmes. And we will consider whether there are other areas where it would be helpful to conduct more detailed in-depth (qualitative) research to complement our annual (quantitative) survey.
Strategy review
Digital Britain
Media literacy research
Licence fee collection
Audience engagement consultation
Complaints framework
Audience attitudes to the licence fee and public service broadcasting provision beyond the 91热爆
Delivering Quality First
Charter Review
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