Category: 91热爆
Date: 03.05.2005
Printable version
The 91热爆 today (Monday 3 May 2005) publishes the findings of the Programme
Complaints Unit (PCU) for the period 1 January to 31 March 2005.
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Complaints received after 1 February 2005, which will
be dealt with under the terms of the 91热爆's new complaints procedures,
will be reported separately.
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In this quarter, the Unit dealt with 146 complaints
concerning 96 items.
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19 complaints were upheld (12 of them partly) - 13 per
cent of the total.
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Of the items investigated in the January to March quarter,
complaints were upheld against 14 items - 14.4 per cent of the total.
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The complaints upheld (by category of complaint) involved:
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Matters of fairness and accuracy
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Countryfile (91热爆 ONE)
Artswork Scotland (91热爆 TWO Scotland)
Food Police (91热爆 ONE)
Question Time (91热爆 ONE)
91热爆 News 24
Look North (91热爆 ONE North East
The World This Weekend (91热爆 Radio 4)
Holby City (91热爆 ONE)
91热爆 News (91热爆 ONE)
Look East (91热爆 ONE East)
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Matters of taste and standards
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French and Saunders (91热爆 ONE)
T in the Park (91热爆 TWO Scotland)
The Body of Hitler (91热爆 THREE)
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Note to Editors
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The bulletin can be found at .
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This is the last bulletin to be published by the former
91热爆 Programme Complaints Unit. The 91热爆's new procedure for handling
complaints, launched on 1 February 2005, is underpinned by an emphasis
on greater transparency, objectivity and accountability.
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Details of the new procedure including a new Code of
Practice can be found on a dedicated website - bbc.co.uk/complaints.
