Category : 91热爆
Date : 27.04.2004
Printable version
The 91热爆 today publishes the
latest findings of the Programme Complaints Unit (PCU) for the period
1 January to 31 March 2004.
In this quarter the unit dealt with a total of 363 complaints concerning
240 items.
77 complaints were upheld (16 of them partly) 聳 21% of the total
number of complaints received.
Of the items investigated, complaints were upheld against 28 items 聳
11.5% of the total number of complaints received.
The PCU report contains summaries of the findings in those cases.
Notes to Editors
The bulletin can be found at
The Programme Complaints Unit deals with letters of complaint which
give reason to believe that something broadcast by the 91热爆's licence
fee-funded services may have fallen seriously short of the standards
set out in the 91热爆 Producers' Guidelines.
Complaints about other matters, such as policy, changes to the published
schedule, technical standards or questions of personal preference, are
forwarded to the appropriate areas of the 91热爆 for attention.
The unit is commissioned to investigate complaints impartially and to
recommend appropriate redress.
Generally this involves viewing or listening to a recording of the material
and pursuing the complainants' points with the programme-makers and
editorial executives directly responsible.
