91热爆

BT iPlayer 91热爆hub issues

• Darren Waters
• 27 May 08, 08:25 GMT

BT technical staff are looking into a number of problems some of its broadband customers are having using the streaming version of the 91热爆's iPlayer with the company's 91热爆Hub router.

A number of online forums, including BT's , feature from users that the 91热爆Hub router re-boots when the iPlayer is streaming video.

I can wholeheartedly sympathise because I have had this issue for more than a month.

The 91热爆Hub is a modem/router built for BT by Thomson - and is required if customers are using the firm's PVR/IPTV system, BT Vision.

A number of people have reported with the 91热爆Hub since it was launched.

On the Mark Wilkin, support community co-ordinator, asks customers with problems to leave the following information:

91热爆 Hub Firmware Version
Operating System (e.g. Windows XP, Mac OS X Leopard 10.5 etc)
Browser Software (Opera, I.E. 7, Firefox 2.0.0.12 etc)
The URL or name of the iPlayer content you're having problems viewing and when during the recording the problems happen.
Time the issue occurs
Broadband Speed
Location (Exchange if you know it)

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