91Èȱ¬

What is 91Èȱ¬ iD?

• 91Èȱ¬ iD is the new sign in system across the 91Èȱ¬. It's already in use on new sites and services such as iPlayer message board and is currently being rolled out across all other services that require a user to register or sign in.
• The intention is that by March 2010 it'll be the single sign in for all 91Èȱ¬ online services. If you have an existing 91Èȱ¬ membership account for blogs, message boards or other services at some point in the next few months you will need to switch to 91Èȱ¬ iD.

91Èȱ¬ iD sounds good. What do I need to do to join?

• If you've already got a 91Èȱ¬ membership then it's a fairly simple process. When one of the 91Èȱ¬ sites you regularly sign in to, (eg blogs), switches over to 91Èȱ¬ iD you'll be prompted to create a 91Èȱ¬ iD when you try to log in. Just follow the instructions on screen.
• If you've never had any form of 91Èȱ¬ membership just go to the 91Èȱ¬ iD homepage to create a 91Èȱ¬ iD. NB: Until the switchover is complete you won't be able to sign in to non-91Èȱ¬ iD sites with your 91Èȱ¬ iD. (For more help see the FAQ "I've just created a 91Èȱ¬ iD but I can't sign in to some of the 91Èȱ¬'s services. Why?")

What was wrong with the old system?

The membership system we're replacing was built some years ago and it needs to be replaced. It won't support many of the services we expect to introduce in future and it doesn't function as a single sign in system across all of 91Èȱ¬ Online. We think our new system will provide users with a much more satisfactory experience, though converting from the old system to the new will cause inconvenience, for which we apologise.

What are the benefits of 91Èȱ¬ iD?

Our aim is to provide users with a single sign on system for all the 91Èȱ¬ services they use across current and new platforms. For example, customisations and preferences you set on the website can be carried across to digital television and mobile services.

I've just created a 91Èȱ¬ iD but I can't sign in to some of the 91Èȱ¬'s services. Why?

• Some of the 91Èȱ¬'s services are still using the old 91Èȱ¬ membership system and you won't be able to sign into them with a 91Èȱ¬ iD until the service you want to use has moved to 91Èȱ¬ iD.
• This will be between October and the end of February. Each site will be telling its users when it expects to make the change. NB: See the FAQ "My new 91Èȱ¬ iD account won't let me sign into a site that's still using the old sign in system. What should I do?" to find out what you can do. (Below)

My new 91Èȱ¬ iD account won't let me sign into a site that's still using the old membership system. What should I do?

If you'd like to comment or post a message on a site that's still using the 91Èȱ¬ membership system you can use your previous membership details. If you only have a 91Èȱ¬ iD account you can create a separate account to use on sites that haven't switched over to 91Èȱ¬ iD as yet. Do that by going to the site where you'd like to post a comment and click on "Register". This account will only be needed for a short period and eventually your 91Èȱ¬ iD will work on all 91Èȱ¬ sites.

I've got lots of 91Èȱ¬ memberships. Can I make them into one 91Èȱ¬ iD?

No. Read the FAQ "I've got more than one 91Èȱ¬ membership. What are my options?" to find out more. (Below)

I've got more than one 91Èȱ¬ membership. What are my options?

1. You can choose to migrate one of your 91Èȱ¬ memberships to 91Èȱ¬ iD and use that on all new sites using 91Èȱ¬ iD. Eventually you'll be able to sign in to all 91Èȱ¬ services with one 91Èȱ¬ iD.
2. You can migrate each account separately and create a new 91Èȱ¬ iD for each one that links to your previous comments and so on. You will need a valid email address for each account.

I have several 91Èȱ¬ membership accounts that I use depending on where I'm commenting or posting. Can I keep the different nick names that I have?

Yes. As long as you create a different 91Èȱ¬ iD account for each one. You'll need a valid email address for each 91Èȱ¬ iD.

Can I make changes to my profile when I switch over to 91Èȱ¬ iD?

In the migration process you'll be given the option of creating a display name that will appear on all your future comments and posts as well as on posts you made with your previous 91Èȱ¬ membership.

All previous comments or posts will continue to appear on the 91Èȱ¬ websites. The 91Èȱ¬ membership that you migrated to 91Èȱ¬ iD will still be linked to these comments. Also if you make a change to your 91Èȱ¬ iD profile (eg: If you change your display name) it'll be changed on previous comments that you made using your 91Èȱ¬ membership.